NOTIFICATION OF SALES E-COMMERCE WEBSITES/APPLICATIONS

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1. LEGAL BASIS

  • Decree No. 52/2013/ND-CP on E-commerce;
  • Circular No. 47/2014/TT-BCT regulating the management of e-commerce websites;
  • Circular No. 59/2015/TT-BCT prescribing the management of e-commerce activities via applications on mobile equipment;
  • Circular No. 21/2018/TT-BCT amending a number of articles of Circular No. 47/2014/TT-BCT dated December 05, 2014 of the Ministry of Industry and Trade on management of e-commerce websites and Circular No. 59/2015/TT-BCT dated December 31, 2015 of the Ministry of Industry and Trade on management of e-commerce activities via applications on mobile equipment.

2. NOTIFICATION PROCEDURES

2.1. Form of notification:  Article 53 of Decree No. 52/2013

Traders, organizations and individuals that set up sales e-commerce websites shall notify such to the Ministry of Industry and Trade through online notification tools on the E-Commerce Management Portal.

2.2. Notification process: Article 9 of Circular No. 47/2014/TT-BCT and Article 11 of Circular No. 59/2015/TT-BCT

Trader, the organization and individuals that establishes sales e-commerce website/application access to the E-commerce Management Portal and execute the following steps:

Step 1: The website owner shall register for access to the system by providing the following information:

  • The website owner’s name;
  • Business registration No. of traders or Establishment decision No. of organizations, or personnel tax codes of individuals;
  • Business lines;
  • Addresses of traders and organizations’ head offices or permanent addresses of individuals;
  • Contact information

Step 2: Within three working days, traders, organizations and individuals shall receive results from the Ministry of Industry and Trade via registered emails regarding one of the following subject matters:

  • If registration information for an account is adequate, traders, organizations and individuals shall be granted an account and proceed Step 3:
  • If registration is rejected or additional information is required, traders, organizations and individuals should carry out the registration again or provide additional information as requested.

Step 3: After being granted an account for access to the system, traders, organizations and individuals shall carry out logging on, select online shopping website registration and fill in the forms as instructed.

Step 4: Within a period of three working days, traders, organizations or individuals shall receive responses from the Ministry of Industry and Trade via registered emails regarding one of the following subject matters:

  • Confirmations that the declared information is adequate and eligible;
  • Notification that the declared information is inadequate or invalid; In this case, traders, organizations and individuals should return to Step 3 for declaration again or providing additional information as requested.

NOTE:

  • Traders, organizations and individuals shall be responsible for following up the handling of the documents via emails or granted account to carry out updating and revising the information as requested.
  • Within a period of 10 working days since receipt of request for additional information in Step 4, if traders, organizations and individuals receive no responses, the documents shall be terminated and notification shall resume from Step 3.

2.3. Confirmations of notification: Article 10 of Circular No. 47/2014/TT-BCT and Article 11 of Circular No. 59/2015/TT-BCT

  • Notification confirmation time: 3 working days since receipt of adequate and valid notification documents sent by traders, organizations and individuals.
  • Upon confirmation of notification, the Ministry of Industry and Trade shall send to traders, organizations via a registered email a code segment for insertion into the sales e-commerce website/applications and displayed onscreen as a “Notified” sign. Upon choosing this sign, users shall be led to respective notification information about traders, organizations and individuals on e-commerce management portal.

2.4. Information to be notified:

Applied for Sales e-commerce websites: Clause 2 Article 53 of Decree 52/2013

Information to be notified includes:

  • Domain name of the e-commerce website;
  • Types of goods and services to be introduced on the website;
  • Registered name of the trader or organization or name of the individual owning the website;
  • Address of the office of the trader or organization or address of permanent residence of the individual;
  • Number, date and place of grant of the business registration certificate of the trader, or number, date of grant and granting agency of the establishment decision of the organization; or personal tax identification number of the individual;
  • Names, titles, identity card numbers, telephone numbers and e-mail addresses of the representative of the trader and person responsible for the e-commerce website;
  • Other information as prescribed by the Ministry of Industry and Trade.

Applied for Sales e-commerce applications: Article 11 of Circular No. 59/2015/TT-BCT

Information to be notified includes:

  • Name of the application;
  • Archive address or address to download the application;
  • Types of goods and services to be introduced on the website;
  • Registered name of the trader or organization or name of the individual owning the website;
  • Address of the office of the trader or organization or address of permanent residence of the individual;
  • Number, date and place of grant of the business registration certificate of the trader, or number, date of grant and granting agency of the establishment decision of the organization; or personal tax identification number of the individual;
  • Names, titles, identity card numbers, telephone numbers and e-mail addresses of the representative of the trader and person responsible for the e-commerce website;